WILL HEARINGAIDSELITE HEARING AIDS WORK FOR ME WITHOUT BEING TESTED?
Our technology allows you to pick different mode settings and volume settings so you can find the best combination of sound for your ears. You don’t need an audiogram (hearing test) to purchase our hearing aids.
HOW DO YOU KEEP PRICES SO LOW WITHOUT SACRIFICING QUALITY?
We cut out the middleman, which means no doctor’s salaries, rent, and other overhead expenses to pay. We manufacture our hearing devices with new technology and we pass those savings through to you!
WILL THIS FIT MY EARS?
We include earbuds in 3 different sizes (small, medium, large) with each hearing device, allowing 99% of our customers to get the correct fit.
HOW DO I CONTROL THE VOLUME SETTINGS?
Our aids have multiple volume settings that can be easily adjusted so you can find the best volume settings for your ears.
WHAT BATTERIES DO THEY TAKE AND HOW LONG DO THEY LAST?
HearAidShop hearing devices Recharge at night, hear all day long Enjoy a full day of hearing without changing another tiny battery again—a single charge of the HearingAidsElite gives you 24+ hours of clear hearing. Plus, the sleek magnetic charging case provides up to 3 full charges without needing to be plugged in. You’ll never need to worry about losing power.
WHAT IF THIS DOESN’T WORK FOR ME?
Not to worry! Hearing loss is complex and different for everyone. That’s why we offer a 60-day return policy. Simply contact us within 60 days of receiving your purchase to return your hearing device and our customer service experts will handle your refund request. please contact us at https://hearingaidselite.com/return-refund/ for more information.
I HAVE A QUESTION ABOUT THE HEARING DEVICE BEFORE PURCHASING. WHERE CAN I FIND MORE INFORMATION?
If you have any questions, don’t hesitate to contact us at https://hearingaidselite.com/elements/pages/contact/
WILL IT WHISTLE/FEEDBACK WHEN USING A MOBILE PHONE?
No, the hearing aid device will not whistle or give feedback while using a mobile phone. That is one of the reasons why customers love HearingAidsElite. We have background noise cancelling technology.
ARE HEARINGAIDSELITE HEARING AIDS FDA REGISTERED?
Yes, HearingAidsElite hearing aids are FDA-registered. They are Medical Prosthetic Devices classified as Class I.
FDA classification is risk-based, that is, the risk the device poses to the patient and/or the user is a major factor in the class it is assigned. Class I includes devices with the lowest risk and Class III includes those with the greatest risk.
WHY DOES HEARINGAIDSELITE NOT HAVE A PHYSICAL STORE WHERE WE CAN TRY BEFORE WE BUY?
In an effort to cut out the middleman and save you money, we have eliminated all unnecessary costs. This allows us to pass on the savings to our customers as well as gives us the ability to service customers nationwide.
SHOULD I LEAVE MY HEARING AIDS IN AS I GO THROUGH AIRPORT SECURITY?
It is not necessary to remove hearing aids at security checkpoints, but you can always ask to be sure.
ARE HEARINGAIDSELITE DEVICES AMPLIFIERS OR HEARING AIDS?
Hearing aids. We only want to offer our customers, powerful hearing aids.
CAN I CHANGE THE TREBLE AND BASS?
You cannot specifically change the treble and bass, but you CAN switch between different modes and different volume settings.
All our hearing aids have 3 or more modes, and multiple volume levels, so if you adjust between the different modes and volume settings you should be able to get the perfect sound for you.
WILL HEARING AIDS INTERFERE WHEN USING THE PHONE?
No. HearingAidsElite’s hearing aids will not interfere with your TV or phone. In fact, they enhance the sound and make it better!
ARE THE EARPLUGS CUSTOM-MADE? I HAVE A SMALL CANAL, THE DOMES/EARPLUGS DO NOT FIT IN MY EAR, IT KEEPS FALLING OFF?
The earplugs are not custom-made, but fortunately, we include 3+ different sizes in every order so you can choose the dome size that is right for you.
WHAT IS THAT THING THAT LOOKS LIKE AN ANTENNA? CAN I CUT IT OFF?
Some hearing aids have a retrieval cord to assist you with the removal of your hearing aids. When the hearing aid is in your ear, grasp the line firmly and pull gently to remove your hearing aid.
Cutting them off will not affect the performance of your device; however, it will void the warranty.
HOW DOES THE TRIAL PERIOD WORK?
HearingAidsElite Hearing Aids requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.
Your satisfaction is guaranteed. If you are not satisfied with your HearingAidsElite Hearing Aid, you have 60 days from the delivery date to return it for an exchange or refund.
I ONLY NEED ONE HEARING AID FOR MY RIGHT EAR, DO I STILL NEED TO BUY A FULL PAIR?
You do not need to buy a full pair, but we offer ‘Buy 1 Get 1 FREE’ so you are paying for one unit, but will receive a full pair.
HOW CAN I PAY FOR MY ORDER?
Online orders can be paid using a credit card/debit card PayPal account.
WHAT IS YOUR RETURN POLICY?
Customers have 60 days to try any device and return it. We strongly recommend you read the HearingAidsElite return and exchanges policy and contact us if you have any questions.
If you would like to exchange or return your HearingAidsElite device, please call our customer support team and one of our awesome representatives will be happy to help you.